A Modern Enterprise Payment Platform
The secure, cloud-based platform centralizes payment processing to provide a unified experience for your customers and staff.
Your CityBase Expert
Kiera Warner
kwarner@thecitybase.com
214.675.7446
I am a people-focused expert on all things payment technology, driven by my passion to deliver equitable payment solutions for all customers.
Why CityBase
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Seamless Integration
The entire CityBase platform is backed by the strongest security measures to protect your infrastructure and sensitive data. CityBase is a PCI Level-1 service provider with SOC 2 certification that proactively monitors the network 24/7.
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Robust Security Infrastructure
The entire CityBase platform is backed by the strongest security measures to protect your infrastructure and sensitive data. CityBase is a PCI Level-1 service provider with SOC 1 & 2 certifications that proactively monitors the network 24/7.
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Risk Management & Mitigation
Data is regularly collected and leveraged to identify, manage, and mitigate the risks that come with revenue collection.
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Centralized Reporting & Reconciliation
Revenue Management, our powerful back office tool, will supercharge research, reporting, and reconciliation.
You're in Good Company
Learn how municipalities and utilities around the country have benefited from implementing CityBase payment technology.
San Francisco reimagines the payment experience
Watch the testimonial
Lawrence, IN, improves self-service utility payments
Watch the testimonial
Why Tacoma chose CityBase for reliability, flexibility, and partnership
Watch the testimonial
One Payment Platform for All City Departments
Make all citywide obligations available on one centralized platform. Complete payments on any payment channel. View all transaction data in one place. Speed up reconciliation across all departments and payment channels. Direct integration to existing source systems allows payments to immediately post to accounts, regardless of what payment channel the customer uses.
Online Payments
A mobile-optimized, web-based payment solution. Users can pay bills from any device, any time.
- Hosted entirely on your domain, using your brand guidelines and logos
- Customers have the ability to make a one-time payment, store payment methods, set up automatic billing, and view their payment history
Cashiering
A robust point of sale solution designed for customers that prefer face-to-face interactions.
- PayLink allows staff to forward a digital shopping cart to customers via text
- The modern, intuitive user interface is designed with cashiers in mind
Kiosks
A secure, self-service option for customers to pay all of their bills in one place via cash, check, or card.
- Up to 24/7 access to make all citywide payments in one visit on a single kiosk
- No transaction fees on cash payments
Revenue Management
An integrated research, reporting, and reconciliation back-office tool that comes standard with any CityBase product.
- Transaction data across all payment channels is available immediately after a payment is made
- Provide staff permission-based access with 3 levels of permissions roles
Valuable Resources at Your Fingertips
Next in Payments: All-In-One Shopping Cart
Learn More →Next in Payments: Modern Cashiering Technology
Learn More →How Mt. Prospect, IL Leverages an Enterprise Platform to Deliver Equitable Payment Access to All
Learn More →Customer Webinar: Nashville Electric Service: How to Ignite Change Through Modern Payments
Learn More →Why Las Vegas Valley Water District Made the Switch From 3rd Party Payment Vendors
Learn More →Innovation Fuels a Better Experience for All Customers
Learn More →