Contactless In-Person Payments
The Challenge
Customers need a safe and secure way to pay for bills in person. Utilities must protect their residents and staff to reduce the spread of COVID-19, with social distancing measures that limit person-to-person contact.
The Solution
Payment kiosks offer a self-service option for customers to pay their bills in person using card, check, and cash. Kiosks can offer extended business hours or offer 24/7 service, all while eliminating person-to-person contact. Staff can still manage payments remotely using CityBase's cloud-based reporting and analytics dashboard.
Products
The products below can be used together or alone to help solve for your needs.
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Revenue Management
Your command center for analyzing payment trends and providing customer support
Learn More →Related Resources
How Mt. Prospect, IL Leverages an Enterprise Platform to Deliver Equitable Payment Access to All
Learn More →Customer Webinar: Nashville Electric Service: How to Ignite Change Through Modern Payments
Learn More →Why Las Vegas Valley Water District Made the Switch From 3rd Party Payment Vendors
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