Online Payments

A secure, integrated payment experience consistent across any debt type and payment method. 

Web and Mobile Payment Profiles

You're in Good Company

Learn how municipalities and utilities around the country have benefited from implementing CityBase Online Payment technology.

Web Payment Confirmation

Online Payments Product Tour

Take an on-demand tour of our Online Payments technology. Cities, counties, and utilities are using this technology to provide their customers with a secure, cohesive, and intuitive payment experience across all of their departments and agencies.

Releasing a Request for Proposal (RFP) for payment technology?

Procuring payment technology for your organization can be time consuming and complicated. Knowing what information to request from vendors can be tricky — Are you asking the right questions? What functionality should you prioritize? Click below to find an outline for a payment technology RFP, as well as a ready-to-use, comprehensive RFP response template to send to vendors.

Proactive Payment Security

Industry-Leading Security

All CityBase products are cloud-based, PCI Level-1 compliant, and SOC 2 Type 1 & SOC 2 Type 2 certified. Cloud-based software means no customer data is stored on the kiosk.

  • Card transactions run via PCI Level-1 compliant payment platform.
  • eCheck verification drastically reduces returned ACH payments.
  • CityBase actively monitors live kiosks and proactively detects incidents that may be security related.

Big Picture Revenue Reporting

Research, report, and reconcile all revenue in a single place. Powerful search functionality allows you to locate customer records and void or refund transactions in real time across all kiosk locations and tender types.

Bill pay kiosks offer multiple payment types

Integrated Payment Platform

The CityBase enterprise payment platform includes kiosks, cashiering, and online payment channels. Customers have the same hassle-free experience whether they pay online or in person. The CityBase platform can integrate across all of your departments to centralize the payment experience.

Related Resources

Are you interested in learning more?

Tell us a bit about yourself and we’ll be in touch.