Revenue Management
An integrated research, reporting, and reconciliation back office solution that comes standard with any CityBase product. Use Revenue Management for complete visibility into all payments across all channels and departments, in one place.
You're in Good Company
Learn how municipalities and utilities around the country have streamlined their back office operations with Revenue Management.
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Real-Time Payment Posting
Real-time account updates ensure efficient reconciliation and improved customer service.
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Robust Search and Filter Functionality
Search for any customer transaction, in real time. Search and filter criteria include transaction ID, card type, tender type, date or date range, payment channel, debt type, and more.
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Voids and Refunds
Customer records include the ability to refund a payment or reissue a receipt. Any refund or chargeback is clearly linked back to the original transaction.
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Configurable Dashboards
See high level data across the entire platform; dashboards can also be configured for different agencies/departments so your personnel only see information that is pertinent to them.
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Reporting Across Departments
See all payments in one place to spot trends across payment methods or payment locations. Use these data points to enable faster and more precise reconciliation.
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Configurable Permission Levels
Provide staff permission-based access with 3 levels of permissions roles.
Revenue Management Product Tour
Take an on-demand tour of our Revenue Management technology. Learn how you can search for any customer transaction, in real time and facilitate day-to-day operations with customized dashboards.
Releasing a Request for Proposal (RFP) for payment technology?
Procuring payment technology for your organization can be time consuming and complicated. Knowing what information to request from vendors can be tricky — Are you asking the right questions? What functionality should you prioritize? Click below to find an outline for a payment technology RFP, as well as a ready-to-use, comprehensive RFP response template to send to vendors.
Industry-Leading Security
All CityBase products are cloud-based, PCI Level-1 compliant, and SOC 2 Type 1 & SOC 2 Type 2 certified. Cloud-based software means no customer data is stored on the kiosk.
- Card transactions run via PCI Level-1 compliant payment platform.
- eCheck verification drastically reduces returned ACH payments.
- CityBase actively monitors live kiosks and proactively detects incidents that may be security related.
Big Picture Revenue Reporting
Research, report, and reconcile all revenue in a single place. Powerful search functionality allows you to locate customer records and void or refund transactions in real time across all kiosk locations and tender types.
Integrated Payment Platform
The CityBase enterprise payment platform includes kiosks, cashiering, and online payment channels. Customers have the same hassle-free experience whether they pay online or in person. The CityBase platform can integrate across all of your departments to centralize the payment experience.
Related Resources
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