CityBase makes doing business with government and utilities easier for everyone.
We build technology that unifies the way people find, apply, and pay for public services. Our technology is not just better — it’s drastically better — because customer expectations are rising, and legacy systems are suffocating progress. Today, more than 100 agencies, utilities, cities, and counties use our software to bring hassle-free payments and online services to their customers.
The CityBase platform equally serves people who want to complete a task from their phones, those who are unbanked and must pay a bill in cash, and the public servants who keep government and utilities running smoothly. We are experts in design and user experience. We focus on improving common, required interactions. We connect the new things we build to all of the existing systems our clients rely on. In short, we unsnarl your digital traffic and payment systems.
Mike Duffy, CEO & Founder
Mike founded CityBase on “a mission from Gahhd” to shatter the govtech status quo, creating technology that better serves the everyday needs of people. Mike brings a deep interest in behavioral economics from over a decade working in capital markets, including as a Federal Reserve analyst at Northern Trust.
In 2013 our entire staff could comfortably fit into a single minivan (we didn’t, but could have) and the govtech industry was in its infancy. Flash forward, and we’re 75 brave souls who embrace the opportunity that makes government so unique: serve the entire population inclusive of their needs and challenges. We’re a group of collaborative problem-solvers who span the nation, with specialties that cover engineering to engagement, product to people. With high ambition and low ego, we are ushering in the future of govtech alongside our innovative clients.
CityBase is an independent business unit of GTY Technology Holdings (Nasdaq: GTYH), which brings leading public sector technology companies together to achieve a new standard in citizen engagement and resource management. GTY offers an intuitive cloud-based suite of solutions for state and local governments spanning functions in procurement (Bonfire), payments and digital services (CityBase), grant management (eCivis), permitting (OpenCounter), and budgeting (Questica and Sherpa).
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We’re innovators, problem solvers, and thought partners.