CityBase Clients

We work with innovative local governments and utilities across the United States to bring hassle-free payments and digital services to their customers and staff.

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More than 100 government agencies, utilities, cities, and counties use CityBase technology to provide hassle-free payments and digital services to their customers and staff.

Meet Our Clients

CityBase meets the needs of government and utilities to promote excellent customer experiences and resilient operations. We equally serve major population centers and growing communities to help their customers find, apply, and pay for public services.​

New York City

Alabama Power Company

City of Austin

City & County of Denver

City Utilities of Springfield

City of Chicago

Working with CityBase, we were able to think about the core infrastructure issues: both the PCI compliance and the money movement. We knew we needed to have something that supported the diversity of our departments. Now, we have seamless integration across different departments.
Tajel Shah Chief Assistant Treasurer
City and County of San Francisco
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Client Videos

Hear how these communities are using CityBase technology to improve government payments for everyone, digitize public services, and promote streamlined utility payment processing.

City of Lawrence improves self-service utility payments with new web & kiosk platform

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San Francisco reimagines the payment experience
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Chicago's Kiosks Provide Self-Service Payments Citywide
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How City Utilities' kiosks improve customer & staff experience
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In the News

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For us to have that real-time integration and to see those payments real-time when we get to the month-end close, it's such a faster process. Keeping the kiosk and the web platform together on one revenue management tool actually helps reconciliation that much more.
Tyler Douthit City Controller & Utilities CFO
City of Lawrenece, Indiana
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Client Stories

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The CityBase kiosks provide our customers with real-time information about their balance, helping them to avoid fees and penalties. Anytime you invest in technology, especially technology that brings accessibility and reduces the burden on your constituents, it’s always a win for the city.
Reshma Soni Comptroller
City of Chicago
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