Transforming Public Services
We’re more than a pretty interface. CityBase solutions integrate to underlying systems of record to present a unified experience for your customers and staff.
All Payment Channels, Every Agency
A Unified Customer Experience
Integrated Digital and Cash Payments
Government Solutions
Personalize government services for the dynamic needs of the residents and businesses you serve.
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County and Citywide Payments
A modern, unified way to process payments across an entire city or county government.
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Business Permitting
Manage the complex process behind new business applications and permit renewals.
Learn More →Business Tax Payments and Services
Make it easy for people to find information, apply for and manage deductions, and schedule payments and alerts.
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Cannabis Business Permitting
Quickly launch forms and workflows — spanning regulations across different agencies.
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Child Support Payments
Provide clear information and easy-to-use forms and payments for parents managing child support.
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COVID-19 Response for the Public Sector
State and local governments, utility providers, and news outlets are finding innovative solutions to respond quickly to the needs of their communities.
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Government Building Reopenings
Limit person-to-person contact with self-service kiosks and revenue management for remote staff.
Learn More →Government Payment Plans
Make it easier for people to stay compliant with their fees or taxes with payment plan registration and bill management.
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Parking and Traffic Tickets
Simplify parking ticket payments with easy lookup and multiple options to pay. Learn More →
Property Taxes and Services
Present all services and tax payments related to owning property — from applications surrounding tax deductions, to making a payment, and more. Learn More →Utility Solutions
Make it easier for households to access the essential water, gas, and electric utilities that keep their homes running.
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Contactless In-Person Payments
Eliminate person-to-person contact with self-service kiosks and revenue management for remote staff.
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Utility Payments
Provide excellent customer service by letting people pay in ways that are convenient to them, with guest pay or scheduled auto-payments.
Learn More →Exemption and Relief Applications
Optimize the process for utility relief program applications by letting customers determine eligibility and apply.
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Service Requests
Provide self-service options for customers, and solutions for staff to manage and resolve customer billing issues and more.
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One-Stop Kiosks for Multiple Agencies
Utility companies and government departments in the same area can share kiosk hardware to better serve their shared customers.
Learn More →Digital-first Cash Payments
Cash customers start a payment online, and complete it in-person at a self-service kiosk at a time that's convenient.
Learn More →Providing Essential Utility Services during COVID-19
Utilities are essential services that households must keep running. Provide self-service options for customers, and cloud solutions for staff.
Learn More →Utility Payment Plans
Simplify the enrollment process for your customers with intuitive online forms and automated alerts when a person’s request is approved.
Learn More →We’re innovators, problem solvers, and thought partners.