Why Las Vegas Valley Water District Made the Switch From 3rd Party Payment Vendors

Las Vegas Valley Water District decided to prioritize kiosks as the main payment channel for cash paying customers because of the limitations that came with using 3rd party vendors. By doing so, they enabled immediate payment posting, helping customers avoid service disruptions and ensuring a more reliable payment experience.

Hear from Anisha Edwards, Customer Care Supervisor, about how CityBase kiosks are a more accessible payment solution for the utility’s customers. 

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