Customer Experience - CityBase CityBlog

Skip to content

Our Products
- Our Products
  CityBase works with local governments and utilities to integrate payment functionality, business processes, and communications onto a central, cloud-based platform.
  View All Products →
- CityBase Pay
- CityBase Serve
Our Solutions
- Our Solutions
  We’re transforming public services. CityBase solutions integrate to underlying systems of record to present a unified experience for your customers and staff.
  View All Solutions →
- Government
- Utility
About Us
- About Us
  CityBase is defining a new era of government and utility technology to satisfy the individual and specific needs of each and every constituent.
  More About Us →
- Who We Are
Blog + Resources
- Blog + Resources
  We’re a smart and friendly team sharing battle-tested best practices, case studies and success stories from our clients, and insights on all things public sector technology.
  Learn More →
- Blog + Resources
Request a Demo
Request a Demo

Customer Experience

Resources Category

Why Utilities Shouldn’t Outsource Walk-In Payments to Pay Agents
Read More →
Customer Experience | February 3, 2022
5 Ways Better FinTech Benefits Your Residents
Read More →
FinTech | October 12, 2021
Government Payments: How to collect revenue without pissing people off
Read More →
FinTech | July 14, 2021
How utilities can be the heroes of their communities
Read More →
FinTech | November 12, 2020
Build Customer Trust for Online Payments, Part 2
Read More →
FinTech | June 27, 2019
Build Customer Trust for Online Payments, Part 1
Read More →
FinTech | June 26, 2019
Personalizing Government for Every Resident
Read More →
UX of Government | May 22, 2019
What Government Service Delivery Can Learn from Netflix
Read More →
GovTech | April 3, 2019
Happy Employees Make Happy Customers
Read More →
FinTech | March 11, 2019
Transforming the Digital Experience for Property Owners
Read More →
UX of Government | July 17, 2018

We’re innovators, problem solvers, and thought partners.

Products
Pay
Kiosks
Kiosk Product Tour
How to pay on a kiosk
Point of Sale
Revenue Management
Web + Mobile Payments
Web Payments Product Tour
Serve
Content Management
User Profiles
CityBase Screendoor
Screendoor Product Tour
Screendoor for Gov & Utilities
Screendoor for Media
Screendoor for Nonprofits

Solutions
Government
County and Citywide Payments
Business Permitting
Business Taxes and Services
Cannabis Business Permitting
City Water Bills
Child Support Payments
Government Building Reopenings
Government Payment Plans
Higher Education Payments
Parking and Traffic Tickets
Property Services

Solutions
Utility
Utility Payments
Contactless In-Person Payments
Digital-first Cash Payments
Exemption and Relief Applications
One-Stop Kiosks for Multiple Agencies
Providing Essential Utility Services during COVID-19
Recurring Autopay
Service Requests
Utility Payment Plans

About Us
Our Clients
Careers
Contact Us
Press + Events

Blog + Resources
CityBlog
Resources
Videos On-Demand

All rights reserved. © 2022 CityBase, Inc. | Privacy