Customers need a safe and secure way to pay for bills in person. Utilities must protect their residents and staff to reduce the spread of COVID-19, with social distancing measures that limit person-to-person contact.
Self-service payment kiosks offer a self-service option for customers to pay their bills in person using card, check, and cash. Kiosks can offer extended business hours or offer 24/7 service, all while eliminating person-to-person contact. Staff can still manage payments remotely using CityBase's cloud-based reporting and analytics dashboard.
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