Customers can find their account information, pay a water bill or a parking ticket, and have their receipt texted to them—all under a minute.
Using the same secure CityBase platform as your kiosks, turn on web and mobile payments. It’s a platform already serving more than 5 million government and utilities customers nationwide.
Convenient bill payments, easy maintenance, affordable SaaS pricing
Clear language in English and Spanish, high-contrast visuals, and consistent information display help people with low-literacy skills or vision impairments to easily complete transactions.
An academic study by researchers at Purdue University informed UX design of the CityBase kiosk interface. We keep learning through user testing as we expand the kiosk network.
The average transaction time on a CityBase kiosk is less than one minute for cash, and 25 seconds for cards. Indoor and outdoor models provide 24/7 access to pay with card, cash, and check.
CityBase provides all hardware, technology, and support, with no upfront investment. Customer data stays secure on our EMV, PCI Level-1 compliant payment platform.