Kiosks

A Fast and Secure Way to Pay

<1 Minute Cash Transactions

Customers can find their account information, pay a water bill or a parking ticket, and have their receipt texted to them—all under a minute.

Secure Payment Integration

Using the same secure CityBase platform as your kiosks, turn on web and mobile payments. It’s a platform already serving more than 5 million government and utilities customers nationwide.

Provide 24/7 service with indoor and outdoor kiosks

Drive-through

Freestanding

Indoor

Through-Wall

CityBase Kiosks

Convenient bill payments, easy maintenance, affordable SaaS pricing

Accessible by design

Clear language in English and Spanish, high-contrast visuals, and consistent information display help people with low-literacy skills or vision impairments to easily complete transactions.

Research-Driven User Interface

An academic study by researchers at Purdue University informed UX design of the CityBase kiosk interface. We keep learning through user testing as we expand the kiosk network.

Improved 24/7 Customer Service

The average transaction time on a CityBase kiosk is less than one minute for cash, and 25 seconds for cards. Indoor and outdoor models provide 24/7 access to pay with card, cash, and check.

Lower Costs, More Secure

CityBase provides all hardware, technology, and support, with no upfront investment. Customer data stays secure on our EMV, PCI Level-1 compliant payment platform.

Which Payment Kiosks Are Right for You?

At CityBase, we offer a large range of both indoor and outdoor bill payment kiosks — each with unique advantages. We can help you choose the best payment solutions for your organization, including a mix of models:

1. Drive-Through Kiosks

Designed for motorists on the go, drive-through kiosks allow users to settle their bills without leaving their vehicles.

2. Freestanding Kiosks

Our freestanding kiosks are designed for flexible placement. You can easily place these wherever they’re needed most, indoors or outdoors.

3. Indoor Kiosks

If your payment centers are plagued with long queues, indoor kiosks can help dramatically reduce wait times.

4. Through-Wall Kiosks

Through-wall kiosks are built-in payment centers that offer the familiarity and security of traditional bank ATMs with 24/7 access.

How Bill Payment Kiosks Can Streamline Your Operations

Below are just some of the ways in which our indoor and outdoor kiosks can help make your organization more efficient and streamlined:

1. Adjust Staffing to Enhance Customer Service

Payment kiosks empower your customers to manage their accounts without relying on dedicated representatives. This allows staff to refocus their time and help customers solve bigger challenges.

2. Greater Payment Security

Payment processing occurs in the cloud. This means kiosks do not store data. Not only is security enhanced — reducing data breaches and other fraud — but records are kept up to date in real-time.

3. Fewer Missed Payments

Kiosks provide customers with much greater convenience, allowing them to pay with ease at their convenience. This can help eliminate delinquent bills and late fees across the board.

Want to Start Enjoying These Benefits Today?

If you’d like to learn how our bill payment kiosks can help you save money, improve security, and reduce delinquencies, request a Free Demo from us today.

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