Video: Client Testimonial – San José Business Tax Amnesty Results
The City of San José wanted to make tax penalty forgiveness and accurate tax payments easier for business owners. The City’s Finance Department partnered with CityBase to streamline the payment process and make it more accessible in one centralized online hub. In the first three months of the new digitized process, 1,500 businesses newly registered with the City and paid taxes for the first time. The initiative was named a 2020 recipient of the Smart 50 Awards.
The improved technology is an initiative of San José’s Smart Cities and Service Improvement Committee. Rick Bruneau, Deputy Director of Finance for the City of San José, presented program results to the Committee on March 5, 2020.