User Profiles
A personalized digital experience for the people you serve
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One Place for All Accounts
Let people link their multiple properties, utility bills, and more into one centralized view
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Stored and Recurring Payments
Customers can securely store preferred payment methods and set auto-payments
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Payment Plans
Customers can easily opt in to payment plans and make partial payments to avoid late fees
Reminders and Status Updates
Customers can set alerts for text or email communications about the services they care about, like street cleaning schedules or neighborhood power outages. Their user profile displays all historic or pending obligations, like paid property taxes or upcoming electric bills.
Direct, Real-Time Integration
Integrate to department systems of record so all customer activities are tracked automatically. Let people use a shopping cart feature, and then track payments to the correct agency overseeing each debt type.
Secure Log-In
We use industry-standard tokenization to protect your customers’ credit card information. CityBase is a PCI Level-1 compliant payment processor, exceeding the most rigorous security review required by card issuers.
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Tell us a bit about yourself and we’ll be in touch.
We’re innovators, problem solvers, and thought partners.