Web Payments

Easy + Secure Online Payments

Build Customer Loyalty + Trust

Increase web payment adoption with an intuitive, mobile-responsive user experience that’s easy to navigate. All payment functionality and associated digital forms are available on any computer, tablet, or mobile device. Your customers can pay with credit/debit cards and ACH/e-check in the same place, completely native to your website so they trust they’re making a secure payment to their local government or utility provider.

Flexible Payment Options

Customers can make a simple one-time payment from a secure payment page. Or they can store a preferred payment method to make payments faster. Give people the option to register for payment plans with recurring payments or make partial payments toward their bills to avoid late fees.

CityBase Web Payments

Convenient payments for customers, powerful reporting for staff

Industry Expertise

We focus exclusively on providing local government and utility payments and services, so CityBase is your ideal partner for online payments. Direct, real-time integration to multiple databases enables a consistent payment experience for customers, and a birds-eye view of payment activity for finance teams.

Revenue Management

You only need one solution to view and manage all transactions. The powerful Revenue Management Dashboard lets staff spot citywide trends, void and refund payments, and re-issue receipts from a single interface.

Optimized Payment Processing

CityBase is an experienced payment facilitator to major U.S. counties. We provide faster funding timelines and streamlined back-office operations. Preventative mechanisms reduce chargebacks and ACH returns, which results in reduced costs and operational overhead.

Proactive Security

Beyond our security obligations as a PCI Level-1 compliant payment processor, CityBase exceeds industry security standards. Our enterprise threat detection and response framework is crafted from industry-leading commercial and open-source technologies.

We’re innovators, problem solvers, and thought partners.

Collaborate with us to build intelligent government and utilities.