CityBlog

We’re working with innovative public servants to transform the experience of government.

By Andy Brooks, VP of Information Security There are countless benefits to digitizing government services to make it easier for residents and businesses to interact with their local government. Cities taking steps toward personalizing the civic experience can allow people to opt-in to storing personal preferences...

By Matt Johnson, Solutions Engineer Lead One of the most common topics of confusion we see when setting up online payment processing for our clients is the difference between convenience and service fees. Most clients don’t even realize they’re confusing the two, but it’s important to...

In fall 2018, we convened a panel at the Smart Cities Connect conference in Tampa called “Intelligent Utilities: The Missing Link to Smart Cities.” Panelists discussed how the smart city vision requires an engagement platform that connects people and dynamic, personalized information. Trusted utility providers...

Local governments are increasingly working to provide user-friendly experiences to their constituents. People have become accustomed to finding information quickly and easily and completing tasks and transactions securely and intuitively. With a public that’s accustomed to the on-demand, instant gratification of private sector giants like...

Proactive threat hunting leverages tools, data, and people for better security outcomes By Andrew Brooks, VP of Information Security Organizations usually address security threats in one of three ways: proactively, reactively, and sometimes not at all (excluding formal evaluation frameworks, such as Building Security in Maturity Model...

By Brandon T. Willard, Data Science Lead CityBase is ultimately concerned with making local governments better capable of supporting their constituents. To do that, we need to create and use transformative technology. Currently, many of technology's more "transformative" developments revolve around data science, machine learning, and...

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