Utilities

You’re a business people need. Make sure your customers get the service they deserve.

We know excellent payment technology can make the difference between a happy customer and one who is facing service disconnection. Collect payments faster by letting your customers pay quickly and easily, providing 24/7 customer service whether they’re online or in person at a payment center.

Learn how one of our utility clients streamlined payments by serving walk-in customers with payment kiosks.

More Options For Cash Payers

Payment kiosks make service simple for your customers—including the 65% of walk-in customers who need to pay utility bills with cash. Accept cash, check, and card 24/7.

Improved Customer Service

Web and mobile utility bill services are built on the same platform as kiosk and point-of-sale applications, and payments post instantly through any channel.

Seamless Customer Responses

With CityBase Screendoor, customers can easily request repairs, start service, and pay for water, energy, power, and other utilities.

No More Shouldering Security

Our EMV, PCI Level-1 compliant payment platform takes the burden of security compliance off our utility clients. No sensitive customer information is ever stored on CityBase kiosks or POS devices.

What Customers Say

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We’re innovators, problem solvers, and thought partners.

Collaborate with us to build intelligent government and utilities.