Upgrading the User Experience at Tacoma Public Utilities through Intuitive Interfaces
Tacoma Public Utilities (TPU) provides over 175,000 people with electric and water utilities. They have many customers who choose to pay their bill in person at kiosks. When procuring a new kiosk they wanted to ensure the experience was seamless for the end user.
Hear from Mike Hill, Senior Customer Services Manager at TPU about why they chose CityBase and how the modern technology benefits their customers.