Lakewood Township Introduces Kiosks to Streamline Payments and Empower Residents
Lakewood Township implemented CityBase kiosks to transform the payment collection process for property taxes. With 24/7 accessibility, payments became quick, secure, and accompanied by instant receipts via text, print, or email. Lakewood Township also experienced operational efficiencies, allowing staff to handle complex cases while reducing lines in the tax office. The partnership with CityBase proved invaluable, with exemplary customer service and seamless integration, cementing the township’s commitment to progress and convenience.
Hear more about this partnership from Trish Komsa, Chief Operational Officer for Lakewood Township: