Lakewood Township Improves Customer Experience with Payment Kiosks
Lakewood Township’s implementation of self-service payment kiosks has been a resounding success; embraced by residents of all ages and technological backgrounds. The user-friendly interface has attracted even the most hesitant technology users, as transactions are completed in under a minute with the assurance of 24/7 availability and security. With the convenience of instant receipts via text, print, or email, the simplicity of the kiosks has transformed skeptics into believers, making it a game-changer for the township’s residents.
Hear from Trish Komsa, Chief Operational Officer for Lakewood Township, about how their customers have benefitted from the CityBase kiosks: