Best Practices

Cities can increase access to public services by improving online payment technology. Leveraging the best practices from e-commerce, cities can deliver better service to constituents, recognize revenue with less cost and effort, and free up resources to solve higher value challenges. [button size='medium' style='' text='View the...

Meet and exceed constituent expectations. Provide government services that are easy to find and complete online from a mobile device or desktop. Use this checklist to see where you are, and what it looks like to take your website to the next level. [button size='medium' style=''...

CityBase is committed to building a world-class information security program. We strive to protect our business and our customers, and the people and places we serve. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://hubs.ly/H0fSWyz0' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align='' margin='']...

Do your constituents have an automated process in place for completing their most arduous goverment tasks? Part 3 in our digitization series helps us to understand how automation can save local citizens time by eliminating confusion. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://info.thecitybase.com/hubfs/One%20Sheeter%20-%20Integrate%20to%20Automate.pdf' target='_blank'...

Are you aware of the best ways in which to integrate your government's online services data? Part 2 in our digitization series is a walk-through of some great tips for managing your constituents digital information. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://info.thecitybase.com/hubfs/One%20Sheeter%20-%20Interact%20to%20Integrate.pdf' target='_blank' color=''...

Can your constituents easily complete all of their government-realted tasks online? This one-sheeter will walk you through the intital first-steps to take when implimenting easy-to-use digital services. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://info.thecitybase.com/hubfs/One%20Sheeter%20-%20Inform%20to%20Interact.pdf' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align=''...

In any US county, there are usually several government agencies that handle property-related services for constituents. This can be confusing. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://thecitybase.com/wp-content/uploads/2018/07/CityBase-Property-Services-1sheet.pdf' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align='' margin='']...

In 2016, CityBase partnered with Purdue University to enhance the accessibility of our CityBase Kiosks for all users. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://thecitybase.com/wp-content/uploads/2018/07/CityBase_Purdue_Kiosk_Research_3.pdf' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align='' margin='']...

As an institution, each local and state government must serve every person who visits, resides, or does business within it. Follow these guiding principles to build technology that works for 100 percent of the population [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://thecitybase.com/wp-content/uploads/2018/05/5-principles_of_effective_govtech.pdf' target='_blank' color=''...

We’re innovators, problem solvers, and thought partners.

Collaborate with us to build intelligent government and utilities.