Best Practices

Learn four best practices on lowering payment processing costs for utility and government merchants. Learn more by watching the on-demand webinar, "Optimizing Payments: A Crash Course in Procurement Readiness". [button size='medium' style='' text='View the One Sheet' icon='' icon_color='' link='https://hubs.ly/H0kTr1s0' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color=''...

Taking eCheck payments online (also known as ACH) has its advantages. It’s a lower cost for customers and merchants than credit card payments. But if you’re a merchant whose debt was just returned unpaid due to a bounced check, the headache has only just begun....

Cities can increase access to public services by improving online payment technology. Leveraging the best practices from e-commerce, cities can deliver better service to constituents, recognize revenue with less cost and effort, and free up resources to solve higher value challenges. [button size='medium' style='' text='View the...

Meet and exceed constituent expectations. Provide government services that are easy to find and complete online from a mobile device or desktop. Use this checklist to see where you are, and what it looks like to take your website to the next level. [button size='medium' style=''...

CityBase is committed to building a world-class information security program. We strive to protect our business and our customers, and the people and places we serve. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://hubs.ly/H0fSWyz0' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align='' margin='']...

Do your constituents have an automated process in place for completing their most arduous goverment tasks? Part 3 in our digitization series helps us to understand how automation can save local citizens time by eliminating confusion. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://info.thecitybase.com/hubfs/One%20Sheeter%20-%20Integrate%20to%20Automate.pdf' target='_blank'...

Are you aware of the best ways in which to integrate your government's online services data? Part 2 in our digitization series is a walk-through of some great tips for managing your constituents digital information. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://info.thecitybase.com/hubfs/One%20Sheeter%20-%20Interact%20to%20Integrate.pdf' target='_blank' color=''...

Can your constituents easily complete all of their government-related tasks online? This one-sheeter will walk you through the initial first-steps to take when implementing easy-to-use digital services. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://info.thecitybase.com/hubfs/One%20Sheeter%20-%20Inform%20to%20Interact.pdf' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align=''...

In any US county, there are usually several government agencies that handle property-related services for constituents. This can be confusing. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://thecitybase.com/wp-content/uploads/2018/07/CityBase-Property-Services-1sheet.pdf' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align='' margin='']...

In 2016, CityBase partnered with Purdue University to enhance the accessibility of our CityBase Kiosks for all users. [button size='medium' style='' text='View the One-Sheet' icon='' icon_color='' link='https://thecitybase.com/wp-content/uploads/2018/07/CityBase_Purdue_Kiosk_Research_3.pdf' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align='' margin='']...

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