local government Tag

By Jason Maeder, Director of Product We’ve launched new product features that give people the power to personalize how they access city services. With User Profiles, interacting with your city only requires you to enter a piece of information once. For instance, If you’re a driver...

What it is and why it’s great for government technology By Andrew Watkins, Co-founder and COO, Marketplace.city Piggybacking on technology contracts can help cities and counties acquire great tech at a competitive price, while drastically streamlining the procurement process. We see a shift toward this process for...

An effective smart city uses technology to make it easier for households and businesses to interact with their government. To meet this standard, a key variable is whether or not people use the technology that local government makes available. A panel at Smart Cities Connect...

By Sasha Chan, Account Based Marketing Manager In our series about digitizing your services, we showed you what it looks like to take your website to the next level to meet and exceed constituent expectations. These expectations come from people interacting with digital giants like Netflix....

How Better Revenue Management Tools Can Enhance Customer Service By Sasha Chan, Account Based Marketing Manager When customers reach out with a question or complaint, they’re not necessarily interested in what a service rep has to do to get the job done. They just want their...

Local government agencies are responsible for managing a host of payment-related tasks, including: Collecting taxes and fines Providing social benefits Managing driver’s licenses Registering new businesses These city services are essential, but managing them can be time-consuming and expensive if each touchpoint requires in-person...

By Josh Goldstein, Chief Product Officer When we as citizens interact with city or state government, it’s often because the law requires that we do so. If we want to open a restaurant, for example, we apply for a business permit, get a building inspection, and...

CityBase Digital Services and Case Management is a robust, flexible solution that helps cities deliver consistent and easy to use services to its constituents and employees. You can create digital services quickly and easily, integrate with other systems, and digitize complex workflow and approval processes. [embed]https://cdn2.hubspot.net/hubfs/3064896/CityBase%20Digital%20Services_FULL%20(3).mp4[/embed] ...

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