The City of Austin Enhances the Payment Experience with a Modern Design
The City of Austin wanted to have a consistent user experience across their various systems and departments. They were looking for an online billing platform with a more modern, responsive design. Austin wanted a solution that was cohesive for the end user, so residents could see their relationship with the city across different aspects, different billing systems, and different interactions.
Hear from Mark Caraway, Information Systems Division Manager about the importance of a modern user experience.