CityBase Insights: The CityBase Approach to Supporting Clients
Client Support Manager Anthony Amaro outlines the Client Support team’s approach to supporting clients from implementation to full-fledged operation and beyond.
“Internally, we call it focusing on the little guy. That’s our biggest thing. That’s our biggest perception: that we view things as when we’re dealing with support and our clients. All in all, it’s mostly focused on resolutions for them.”