How Self-Serve Payment Kiosks Improve Power Company’s Revenues & Efficiencies

Alabama Power Company became interested in self-serve kiosks last year as a way to help customers pay their bills. They partnered with CityBase to deploy 79 self-serve payment kiosks at 34 of is 89 offices. More customers have been able to pay bills at their convenience, improving customer satisfaction as well as the utility’s cash flow.

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