The City of Austin wanted to modernize its online payment system to provide a unified user experience across various systems and departments.

To achieve their goals, the City of Austin partnered with CityBase to introduce a new online payment portal with automated revenue management to help the city realize efficiencies. Today, a dozen payment applications are powered by CityBase, integrated to multiple agency source systems.

Download our comprehensive case study and learn how Austin streamlined operations, increased customer satisfaction, and revolutionized revenue collection.