Last updated 12/16/2019
Last updated 12/16/2019
Thank you for visiting thecitybase.com, operated by CityBase LLC. Because CityBase LLC values its visitors, we only collect the minimum amount of information necessary to serve our customers. CityBase LLC will collect no personal information about you when you visit the website unless you voluntarily choose to provide that information. This Statement explains the following regarding the treatment of data collected on our website(s):
Sites covered by this Statement
This Privacy Statement covers the collection and use of data on thecitybase.com and all CityBase products.
What Information we collect
The information which we may collect on our website generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our website may include:
We request Personally Identifiable Information when you:
We do not connect the Personally Identifiable Information and Non-Personally Identifiable Information we collect on our website.
Why we collect your information
Our primary goals in collecting information are:
We use your Personally Identifiable information to process your request or provide the requested information. We use Non-Personally Identifiable Information on an aggregated basis to help us understand how visitors use our website and to measure interest in the various pages. We use this information to improve the content of our website and to make our website easier to use.
How We Use Your Information
We gather and use information in a number of ways, including the following:
Surfing: We collect certain Non-Personally Identifiable Information when you visit our website. We collect this information to help run our website more efficiently, to gather broad demographic information and to monitor the level of activity on our website.
Online Services: We collect Personally Identifiable Information when you conduct services online, for example traffic ticket payments. We collect this information to process your request, to obtain payment when applicable, and to communicate with you about the status of your request.
Online surveys: We collect Personally Identifiable Information from customers who volunteer to complete surveys. We use this information to improve our services.
Newsletters and e-mails: We collect Personally Identifiable Information when you ask to receive newsletters, e-mails, and other information. We use this information to provide you the information you request.
Contact information: If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better service in the event you contact us again.
Sharing your information
CityBase LLC will not rent, sell or give away any Personally Identifiable Information entered into the website to third parties for marketing or mailing list purposes. However, Your Personally Identifiable Information may be shared as required: by the Freedom of Information Act, for a third party to process the request, and otherwise by law.
Third Party Processing: CityBase LLC will send Personally Identifiable Information about you to other companies, agencies, or people when:
Otherwise by Law: CityBase LLC will send Personally Identifiable Information about you as required to do so by law, subpoena, court order or legal process.
Accessing and Changing Your Information
CityBase LLC seeks to ensure that your information and preferences are accurate and complete. If you have or will subscribe to a CityBase product or service, you may access and change your information by visiting the website where it was submitted or by following unsubscribe instructions from an email. All email communications from us, such as newsletters, tell you how to stop receiving them. Please follow these instructions if you no longer wish to receive the email messages.
A “cookie” is a small data file transferred by a website to your computer’s hard drive. You are sent cookies when you surf CityBase LLC, make online payments, respond to online surveys, or request information. Accepting CityBase LLC cookies does not give us access to your Personally Identifiable Information, but we can use the cookies to identify your computer. The aggregate information collected permits us to analyze traffic patterns on our website(s). This can enable us over time to provide you with a better experience on our website(s) by improving the content and making it easier to use.
Protecting Your Information
CityBase LLC acknowledges your trust and is committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.
When you complete online transactions on our website, we use Secure Sockets Layer (“SSL”) encryption technology to safeguard your sensitive information while it is being sent to us. The SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Links to Other Web Websites
Children’s Privacy Protection
CityBase LLC believes that protecting children’s privacy online is extremely important. CityBase LLC respects national and international laws, including the Children’s Online Privacy Protection Act (“COPPA”), which applies in the United States. Children under the age of 13 are not eligible to use services that require submission of personal information and should not submit any personal information to us. This includes submitting personal information to the website as part of a user profile or personalization profile. If you are a child under the age of 13, you can use these services only if used together with your parents or guardians. Seek guidance from your parents or guardians if you are under the age of 13.
Any trademarks that appear on this website are the property of their respective owners who may or may not be affiliated with, connected to, or sponsored by CityBase LLC. CityBase LLC respects the rights of all copyright holders, and therefore, CityBase LLC has adopted and implemented a policy that provides for the termination in appropriate circumstances of users and account holders who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide CityBase LLC’s Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512:
Changes to This Statement
If there are changes or additions to the terms of this Privacy Statement, we will post those changes on our web website so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our website. Regardless of any changes we make to our Privacy Statement, we will always use your Personally Identifiable Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.
If you have any questions or concerns about CityBase LLC’s use of your information or about this Privacy Statement, please send an e-mail to firstname.lastname@example.org and note “Privacy” in the subject line.
This statement is effective on December 16, 2019