Cashiering
CityBase Cashiering is a robust Point of Sale technology solution that centralizes transactions and makes in-person payments easier. Cashiering integrates to systems across your entire organization.
You're in Good Company
Learn how municipalities across the country are benefitting from implementing CityBase Cashiering technology.
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Multi-tender Checkout
Easily process a single transaction that includes cash, money orders, personal and business checks, and cards via swipe, EMV, and contactless options.
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Operated Entirely in the Cloud via Web Browser
Cloud-hosted, browser-based technology makes implementation easy, without the need to install any software directly onto the point of sale stations.
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Designed with the Cashier in Mind
A modern and intuitive interface makes day-to-day use of the cashiering solution simple. Cashiers can search for transactions by keyword of a debt type or the name of an agency or department. They can also pause orders, cancel transactions, perform cash drops, look up past transactions, and more.
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Centralized Cashiering Across Departments
Multiple departments and agencies can be added to the Cashiering platform, and a single terminal can host as many departments as needed. Customers have the flexibility to pay towards an individual bill, or combine multiple payments into a single transaction.
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Facilitate Payments with PayLink
CityBase PayLink allows cashiers to facilitate credit card and check transactions over the phone within PCI scope. PayLink passes a prepared shopping cart from the Cashiering software to a customer via SMS or email, allowing customers to make a payment from their computer or smartphone.
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Robust Back Office and In-App Reporting
All transaction information across your organization is immediately available in Revenue Management, which comes standard with all CityBase products. Reporting at the individual point of sale stations include cash drop receipts, close-out reports, order searches, and more, ensuring efficient reconciliation and empowering your cashiers to provide better customer service.
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Real-Time Lookup & Posting
Integrated software allows customers to look up their current amount due. Payments post instantly, even after business hours, to help avoid late fees and speed up revenue collection.
CityBase Insights: Centralized Cashiering
Senior Product Manager Greg Weppler discusses how CityBase Cashiering streamlines government payment processing and lets customers pay all their bills across a city, county, or utility with one stop to a cashier. Hear more CityBase Insights →
Releasing a Request for Proposal (RFP) for Cashiering?
Procuring point of sale technology for your organization can be time consuming and complicated. Knowing what information to request from vendors can be tricky — Are you asking the right questions? What functionality should you prioritize? Click below to find an outline for a cashiering RFP, as well as a ready-to-use, comprehensive cashiering RFP response template to send to vendors.
Industry-Leading Security
All CityBase products are cloud-based, PCI Level-1 compliant, and SOC 2 Type 1 & SOC 2 Type 2 certified. Cloud-based software means no customer data is stored on the kiosk.
- Card transactions run via PCI Level-1 compliant payment platform.
- eCheck verification drastically reduces returned ACH payments.
- CityBase actively monitors live kiosks and proactively detects incidents that may be security related.
Big Picture Revenue Reporting
Research, report, and reconcile all revenue in a single place. Powerful search functionality allows you to locate customer records and void or refund transactions in real time across all Cashiering payment centers, workstations, and tender types.
Integrated Payment Platform
The CityBase enterprise payment platform includes kiosks, cashiering, and online payment channels. Customers have the same hassle-free experience whether they pay online or in person. The CityBase platform can integrate across all of your departments to centralize the payment experience.
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