Customer Webinar: How Las Vegas Valley Water District’s Self-Service Kiosks Support Evolving Customer Needs
Customers’ wants and needs are constantly changing, and in order to keep up, you must adapt with them. For governments and utilities, providing a high quality payment experience is essential to keeping up with customer expectations. Self-service kiosks are a modern way to serve in-person customers by delivering an excellent user experience, any time of day.
Do kiosks make sense for your organization? Will your customers adopt the change?
Hear from Anisha Edwards, Customer Care Supervisor at Las Vegas Valley Water District (LVVWD) while she shares:
- Why LVVWD selected self-service payment kiosks
- How their kiosk program has evolved to meet emerging customer needs
- How LVVWD realized significant cost savings by implementing self-service kiosks