Mike Duffy is on a Mission to Unify the Citizen Experience

Purdue University highlights CityBase CEO + Founder, Mike Duffy’s journey in combining his technology & economics interests to revamp local government digital services.

“CityBase’s first rally cry was ‘Unify the citizen experience,’” Duffy says. “That might mean paving over 30 years of IT decisions. It’s not easy, but it’s important. If people just want to pay their parking tickets, they don’t want to bounce around from the city hall page to the town clerk to a barely usable payments page — they just want to get their business done.”

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