Tacoma Public Utilities Improves Customer Experience With Payment Kiosks

Tacoma Public Utilities Kiosk

Tacoma Public Utilities (TPU) is the largest department of the City of Tacoma. TPU provides water, power, wastewater, surface water, and solid waste services to more than 180,000 customers. Their fleet of 14 self-service kiosks are strategically located in their payment center and across the City of Tacoma in local grocery stores. These kiosks let people conveniently pay in locations they frequently visit, including after regular business hours.

Download our comprehensive case study and learn how payment kiosks helped TPU streamline operations, increase customer satisfaction, and revolutionize bill payments.

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