Lakewood Township Implements Self-Service Kiosks to Empower Residents with 24/7 Payment Options

Lakewood Township, New Jersey, has taken a big step forward to make life easier for their residents and staff. The Township introduced self-service kiosks that allow residents to pay property taxes 24/7, via cash, check, or card. Residents no longer have to wait in long lines or adjust their schedules to make payments during business hours. These kiosks are fast, reliable, and user-friendly.
The results are impressive: 55% of payments are made by repeat users, and 84% are made with cash or check. Direct integration to the Township’s source systems enable the kiosks to offer immediate payment confirmation and streamline reconciliation operations. Plus, the secure, cloud-based technology has eliminated Lakewood’s PCI exposure.
Download the full case study to learn more about how Lakewood Township is making life easier for its residents and staff.