Smart Cities Tag

A positive online payment experience for your customers starts with trust. There are several best practices you can use to promote trust. Read our first blog on the topic.  Empower Better Customer Service with Real-Time Information  A common user action we often see is a person looking...

When it comes to payment technology, it’s important to build trust with your customers. The people you serve are trusting that you’ll process their payment securely and that the money they spend will be reflected against their bill immediately. Government and utility web payments provide...

If you’ve used an ATM or paid for parking at a roadside kiosk, you’re familiar with how kiosks can transform everyday transactions. Interactive kiosks – those backed with computer technology – have been around since the 1970s. In the 1990s, stores connected kiosks to phone lines to...

Outdated Public Sector Technology Should Join the Silver Tsunami By Matt Novak, VP of Business Development  The public sector tends to get a bad rap for using old school technology, but there are plenty of cities, counties, states, and utilities that are making the hurdle to upgrade...

In fall 2018, we convened a panel at the Smart Cities Connect conference in Tampa called “Intelligent Utilities: The Missing Link to Smart Cities.” Panelists discussed how the smart city vision requires an engagement platform that connects people and dynamic, personalized information. Trusted utility providers...

Proactive threat hunting leverages tools, data, and people for better security outcomes By Andrew Brooks, VP of Information Security Organizations usually address security threats in one of three ways: proactively, reactively, and sometimes not at all (excluding formal evaluation frameworks, such as Building Security in Maturity Model...

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