Improving Revenue Collection: How to deliver a better experience to residents and employees

Uncertain economic times increase the need for prompt and complete revenue collection in every government. Yet today’s fragmented systems for receiving and processing payments produce inefficiencies and frustrations. CityBase partnered with the Center for Digital Government to create this public sector guide on how to integrate payment acceptance and processing to deliver a better experience to residents and employees. The Center for Digital Government is a national research and advisory institute on information technology policies and best practices in state and local government.

Download the resource to learn how integrated payment technology helps local governments from California to Massachusetts improve revenue collection, increase security, and deliver a better experience to residents and employees.

 

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