Business Permits and More
Simplified Forms and Payments
People applying for a permit can find and complete the steps easily from their computer, a mobile device, or in-person on point of sale (POS). Forms are intuitive and use conditional logic, so applicants only see the questions relevant to them. Direct integrations to agency databases provide easy lookups and help validate information before a person hits submit.
Case Management and Follow-Up
CityBase Case Management software helps government staff to simplify complex, multi-step permit applications like business permits. Public servants can see all requests at a glance, or click into someone’s case to view more details. Collaborate across multiple agencies, and send follow-up forms to proactively move people to the next stage.