SCC Panel – Payments People Love: Making Compulsory Government Interactions Suck Less
Tuesday, April 7, 2020
2:10PM–3:00PM Mountain Time
Colorado Convention Center
Join CityBase and leaders in the public and private sector for this panel at Smart Cities Connect Spring 2020.
Payments People Love: Making Compulsory Government Interactions Suck Less
The most commonplace interactions a person has with their local government is tied to payments: paying taxes, a parking ticket, an animal license fee, a city sticker, etc. By their nature payments can be painful, and even more so if it’s confusing or inconvenient to make that payment. Hear from several local government leaders who are dedicated to making payments and related services work better for the people they serve, and for the staff who manage those interactions.