Videos

CityBase Digital Services and Case Management is a robust, flexible solution that helps cities deliver consistent and easy to use services to its constituents and employees. You can create digital services quickly and easily, integrate with other systems, and digitize complex workflow and approval processes. [embed]https://cdn2.hubspot.net/hubfs/3064896/CityBase%20Digital%20Services_FULL%20(3).mp4[/embed] ...

The public sector is undergoing constant change. Learn about the big govtech trends to watch in 2019.  Hear Sasha Chan (Marketing Manager, CityBase) discuss the newest developments facing the industry. Watch now to stay in the know regarding rapid changes within the public sector and what to look out for in 2019. [embed]https://glc2.workcast.com/clusterSVCFS1/NAS/PseudoMedia/11578/4256306899314560/11578_9_9_113_58549_01_2019022106002737.mp4[/embed] ...

The utility industry is undergoing constant change. Learn about the big national trends to watch in 2019. Hear Sasha Chan (Marketing Manager, CityBase) discuss the newest developments facing the industry. Watch now to stay in the know regarding rapid changes within the utilities-sector and what to look out for in 2019. [embed]https://blog.thecitybase.com/hubfs/utility-trends.mp4[/embed] ...

Product design for the public sector presents its own unique set of challenges and rewards. Hear from Jason Maeder (CityBase, Director of Product Management), Amanda Siu (CityBase, Product Designer), and Madeline Allen (CityBase, Proposal Manager) on how to create solutions your users will love, establishing best...

Your customers may have the option to pay online. But are they adopting this convenient, low-cost payment channel? Nearly 60% of all customer service calls are related to billing and payment issues.* When online payments are fast, simple, and secure, companies see better adoption rates and...

See how the Consolidated City of Indianapolis/Marion County made their property services accessible digitally. [button size='medium' style='' text='Watch the On-Demand Webinar Video' icon='' icon_color='' link='https://hubs.ly/H0dxmr10' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align='' margin='']...

County staff spend valuable hours correcting inaccurate, unclear, or incomplete information their residents provide on paper forms. And residents incur real costs, like transportation and lost wages, to receive services in person.  Putting information online is an important step forward – but it's only the tip of...

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