Resources

Use CityBase as your payment processor to unlock better revenue reporting tools for staff and management. See all payments in one place, with granular dashboards and reporting that allow you to spot trends between web and in-person channels, tender types, and more. Direct integration to...

CityBase creates payment technology exclusively for utilities and government. Our secure, cloud-based platform is available through online and in-person channels, with software solutions for web and mobile, kiosks, POS, and IVR. Fast transaction times, multilingual capabilities, and a research-driven user interface make it easy for...

CityBase creates payment technology exclusively for government and utilities. Our secure, cloud-based platform is available through online and in-person channels, including web and mobile, kiosks, POS, and IVR. Fast transaction times, multilingual capabilities, and a research-driven user interface make it easy for the people you...

CityBase facilitates innovative, cost-effective strategies to increase service access across communities. We’re working with our local government and utility clients to enable their shared clients to pay bills for multiple utilities on a single kiosk. This creates efficiencies for your customers while providing a clear...

Cities can increase access to public services by improving online payment technology. Leveraging the best practices from e-commerce, cities can deliver better service to constituents, recognize revenue with less cost and effort, and free up resources to solve higher value challenges. [button size='medium' style='' text='View the...

CityBase Digital Services and Case Management is a robust, flexible solution that helps cities deliver consistent and easy to use services to its constituents and employees. You can create digital services quickly and easily, integrate with other systems, and digitize complex workflow and approval processes. [embed]https://cdn2.hubspot.net/hubfs/3064896/CityBase%20Digital%20Services_FULL%20(3).mp4[/embed] ...

The public sector is undergoing constant change. Learn about the big govtech trends to watch in 2019.  Hear Sasha Chan (Marketing Manager, CityBase) discuss the newest developments facing the industry. Watch now to stay in the know regarding rapid changes within the public sector and what to look out for in 2019. [embed]https://glc2.workcast.com/clusterSVCFS1/NAS/PseudoMedia/11578/4256306899314560/11578_9_9_113_58549_01_2019022106002737.mp4[/embed] ...

The utility industry is undergoing constant change. Learn about the big national trends to watch in 2019. Hear Sasha Chan (Marketing Manager, CityBase) discuss the newest developments facing the industry. Watch now to stay in the know regarding rapid changes within the utilities-sector and what to look out for in 2019. [embed]https://blog.thecitybase.com/hubfs/utility-trends.mp4[/embed] ...

CityBase is the leading provider of PCI-compliant payment kiosks for utilities across the US. We operate hundreds of applications via a kiosk in more than 40 markets. [button size='medium' style='' text='View the One Sheet' icon='' icon_color='' link='https://hubs.ly/H0hgT2Y0' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight=''...

Product design for the public sector presents its own unique set of challenges and rewards. Hear from Jason Maeder (CityBase, Director of Product Management), Amanda Siu (CityBase, Product Designer), and Madeline Allen (CityBase, Proposal Manager) on how to create solutions your users will love, establishing best...

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