Resources

The City and County of San Francisco partnered with CityBase to transform the payment experience, making it easier for the people who pay and the government employees who manage those transactions.  Hear about the engagement from Tajel Shah, the Chief Assistant Treasurer of the City and...

The latest Innovation Spotlight webinar features The City and County of San Francisco and how they tackled payments. This conversation with Tajel Shah, Assistant Treasurer for the City and County of San Francisco, will cover their implementation of a unified payments facilitator, the issues driving...

CityBase experts, Gregory Bartlett (Solutions Engineer Lead) and Tiffany Kwak (Content Strategist) share their playbook of best practices to digitally transform the way your content impacts the constituents you serve. [video mp4="https://cdn2.hubspot.net/hubfs/3064896/June%2019%20Webinar%20Recording%20(Edited).mp4"] ...

The CityBase payment platform delivers reliable, intuitive payment applications exclusively for local government and utilities. Powered by CityBase Pay, the IVR (interactive voice response) solution is a highly configurable, interoperable system extending natively from the CityBase platform, allowing for unified reporting with all other supported...

Use CityBase Pay to provide and manage secure payments online and in-person. We deliver reliable, intuitive payment applications exclusively for local government and utilities—so you can deliver accessible payment options that work for everyone, inclusive of their needs and preferences. [button size='medium' style='' text='View the One...

Taking eCheck payments online (also known as ACH) has its advantages. It’s a lower cost for customers and merchants than credit card payments. But if you’re a merchant whose debt was just returned unpaid due to a bounced check, the headache has only just begun....

Hear directly from the CityBase Product Team about our latest product releases and updates, along with the latest efforts to advance our suite of solutions. [video mp4="https://info.thecitybase.com/hubfs/CityBase%20Product%20Update%20&%20Annoucement%20-%20May%20Deminar.mp4"] ...

The City and County of San Francisco (CCSF) receives more than 300,000 electronic payments per year. To address the increase in online payments, CCSF needed a scalable, user-friendly platform that integrates multiple payment channels into one system, creating ease of use for both residents and...

To build an outstanding digital presence, officials in Indianapolis-Marion County first had to view the world through their customers’ eyes. Many governments decide now and then to refresh their websites. But when Joe Hogsett took office as mayor of Indianapolis in 2016, Chief Information Officer Ken...

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