Resources

The City of San José wanted to make tax penalty forgiveness and accurate tax payments easier for business owners. The City’s Finance Department partnered with CityBase to streamline the payment process and make it more accessible in one centralized online hub. [button size='medium' style='' text='View the...

There are many local governments and utility providers that are saying goodbye to costly, outdated technology and updating to industry-leading software solutions that are more cost effective. Here are a few key reasons why you should make it a priority to move on from your...

Our webinar, “Approaches to Equitable Debt Collection,” focuses on how city and county governments can take an empathetic approach toward collecting outstanding bills. Hear from CityBase experts Loren Hinkson (Data Scientist) and Jim Clark (Director of Government & Public Affairs) as they discuss strategies for empowering residents with options to pay their debt...

The City and County of San Francisco needed a new solution to accept, process, and track adult-use recreational cannabis business licenses. As recreational cannabis was newly legalized in the State of California, San Francisco’s Office of Cannabis and its Office of Digital Services were looking...

Learn four best practices on lowering payment processing costs for utility and government merchants. Learn more by watching the on-demand webinar, "Optimizing Payments: A Crash Course in Procurement Readiness". [button size='medium' style='' text='View the One Sheet' icon='' icon_color='' link='https://hubs.ly/H0kTr1s0' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color=''...

CityBase Point of Sale (POS) software enables more efficient interactions between customers and cashiers. The POS solution is powered by CityBase Pay, a secure, cloud-based payment platform exclusively for local government and utilities that consumers can access via online and in-person payment channels. [button size='medium' style=''...

The CityBase User Profile lets all the people you serve set preferences for how they pay bills and receive services. Households can create secure log-ins to set billing reminders, store preferred payment methods, and select how they want to receive updates. [button size='medium' style='' text='View the...

“Optimizing Payments: A Crash Course in Procurement Readiness," provides a masterclass in optimizing your payment processing and constituent-facing tech to better serve agency and citizen needs.  CityBase payment experts Matt Johnson (Lead Solutions Engineer) and Matt Zwicky (Senior Product Manager) cover the following: Optimizing your payments to reduce costs and increase revenue Increasing multi-channel acceptance Reducing the...

The City and County of San Francisco partnered with CityBase to transform the payment experience, making it easier for the people who pay and the government employees who manage those transactions.  Hear about the engagement from Tajel Shah, the Chief Assistant Treasurer of the City and...

The latest Innovation Spotlight webinar features The City and County of San Francisco and how they tackled payments. This conversation with Tajel Shah, Assistant Treasurer for the City and County of San Francisco, will cover their implementation of a unified payments facilitator, the issues driving...

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