Resources

Use CityBase Pay to provide and manage secure payments online and in-person. We deliver reliable, intuitive payment applications exclusively for local government and utilities—so you can deliver accessible payment options that work for everyone, inclusive of their needs and preferences. [button size='medium' style='' text='View the One...

Taking eCheck payments online (also known as ACH) has its advantages. It’s a lower cost for customers and merchants than credit card payments. But if you’re a merchant whose debt was just returned unpaid due to a bounced check, the headache has only just begun....

Hear directly from the CityBase Product Team about our latest product releases and updates, along with the latest efforts to advance our suite of solutions. [video mp4="https://info.thecitybase.com/hubfs/CityBase%20Product%20Update%20&%20Annoucement%20-%20May%20Deminar.mp4"] ...

The City and County of San Francisco (CCSF) receives more than 300,000 electronic payments per year. To address the increase in online payments, CCSF needed a scalable, user-friendly platform that integrates multiple payment channels into one system, creating ease of use for both residents and...

To build an outstanding digital presence, officials in Indianapolis-Marion County first had to view the world through their customers’ eyes. Many governments decide now and then to refresh their websites. But when Joe Hogsett took office as mayor of Indianapolis in 2016, Chief Information Officer Ken...

Alex Pedenko (CTO, CityBase) and Matt Novak (VP of Business Development, CityBase) discuss the benefits of saying goodbye to costly, outdated technology and updating to industry-leading software solutions.   [embed]https://cdn2.hubspot.net/hubfs/3064896/Retire%20Legacy%20Software%20Webinar%20-%20%5BOn-Demand%5D%20Video.mp4[/embed] ...

Some people think you can solve their payment issue with magic. This new tool gives you the superpowers to resolve problems with ease. [embed]https://cdn2.hubspot.net/hubfs/3064896/Dashboard%20Comics.mp4[/embed] ...

Some people think you can solve their payment issue with magic. This new tool gives you the super powers to resolve problems with ease. [button size='medium' style='' text='View the Comic' icon='' icon_color='' link='https://hubs.ly/H0h9wHm0' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style='' font_weight='' text_align='' margin=''] ...

The CityBase platform makes it easier for constituents to pay a bill, request a benefit, and engage with their local government. The CityBase Serve product suite helps government agencies collect more accurate forms, improve service and transparency to constituents, automate common back-office tasks, and track...

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