Resources

Learn best practices on lowering payment processing costs for utility and government merchants. Learn more by watching the on-demand webinar, "Optimizing Payments: A Crash Course in Procurement Readiness". [button size='medium' style='' text='View the One Sheet' icon='' icon_color='' link='https://hubs.ly/H0kTr1s0' target='_blank' color='' hover_color='' border_color='' hover_border_color='' background_color='' hover_background_color='' font_style=''...

CityBase Point of Sale (POS) software enables more efficient interactions between customers and cashiers. The POS solution is powered by CityBase Pay, a secure, cloud-based payment platform exclusively for local government and utilities that consumers can access via online and in-person payment channels. [button size='medium' style=''...

The CityBase User Profile lets all the people you serve set preferences for how they pay bills and receive services. Households can create secure log-ins to set billing reminders, store preferred payment methods, and select how they want to receive updates. [button size='medium' style='' text='View the...

“Optimizing Payments: A Crash Course in Procurement Readiness," provides a masterclass in optimizing your payment processing and constituent-facing tech to better serve agency and citizen needs.  CityBase payment experts Matt Johnson (Lead Solutions Engineer) and Matt Zwicky (Senior Product Manager) cover the following: Optimizing your payments to reduce costs and increase revenue Increasing multi-channel acceptance Reducing the...

The City and County of San Francisco partnered with CityBase to transform the payment experience, making it easier for the people who pay and the government employees who manage those transactions.  Hear about the engagement from Tajel Shah, the Chief Assistant Treasurer of the City and...

The latest Innovation Spotlight webinar features The City and County of San Francisco and how they tackled payments. This conversation with Tajel Shah, Assistant Treasurer for the City and County of San Francisco, will cover their implementation of a unified payments facilitator, the issues driving...

CityBase experts, Gregory Bartlett (Solutions Engineer Lead) and Tiffany Kwak (Content Strategist) share their playbook of best practices to digitally transform the way your content impacts the constituents you serve. [video mp4="https://cdn2.hubspot.net/hubfs/3064896/June%2019%20Webinar%20Recording%20(Edited).mp4"] ...

The CityBase payment platform delivers reliable, intuitive payment applications exclusively for local government and utilities. Powered by CityBase Pay, the IVR (interactive voice response) solution is a highly configurable, interoperable system extending natively from the CityBase platform, allowing for unified reporting with all other supported...

Use CityBase Pay to provide and manage secure payments online and in-person. We deliver reliable, intuitive payment applications exclusively for local government and utilities—so you can deliver accessible payment options that work for everyone, inclusive of their needs and preferences. [button size='medium' style='' text='View the One...

Taking eCheck payments online (also known as ACH) has its advantages. It’s a lower cost for customers and merchants than credit card payments. But if you’re a merchant whose debt was just returned unpaid due to a bounced check, the headache has only just begun....

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