GovTech

By Sasha Chan, Account Based Marketing Manager In our series about digitizing your services, we showed you what it looks like to take your website to the next level to meet and exceed constituent expectations. These expectations come from people interacting with digital giants like Netflix....

Outdated Public Sector Technology Should Join the Silver Tsunami By Matt Novak, VP of Business Development  The public sector tends to get a bad rap for using old school technology, but there are plenty of cities, counties, states, and utilities that are making the hurdle to upgrade...

How Better Revenue Management Tools Can Enhance Customer Service By Sasha Chan, Account Based Marketing Manager When customers reach out with a question or complaint, they’re not necessarily interested in what a service rep has to do to get the job done. They just want their...

Local government agencies are responsible for managing a host of payment-related tasks, including: Collecting taxes and fines Providing social benefits Managing driver’s licenses Registering new businesses These city services are essential, but managing them can be time-consuming and expensive if each touchpoint requires in-person...

By Josh Goldstein, Chief Product Officer When we as citizens interact with city or state government, it’s often because the law requires that we do so. If we want to open a restaurant, for example, we apply for a business permit, get a building inspection, and...

In fall 2018, we convened a panel at the Smart Cities Connect conference in Tampa called “Intelligent Utilities: The Missing Link to Smart Cities.” Panelists discussed how the smart city vision requires an engagement platform that connects people and dynamic, personalized information. Trusted utility providers...

As a government entity, your budget is set to cover all expenses throughout the year. But advancements in technology happen continuously. Aligning your agency’s priorities and the procurement process can be a slow, complex process. It’s important to find the ROI. Limited flexibility in funding...

By Josh Goldstein, Chief Product Officer When California voted to legalize marijuana in late 2016, a lot of people were excited, especially the prospective cannabis buyers and sellers. For regulators, though — the group of government officials tasked with setting up a system of permitting to...

If you’ve ever seen a wheelchair lift tacked onto a building like an afterthought, you know that adding accessibility after something is already built doesn’t achieve the desired effect. In tech, adding accessibility at the end of a project can have similarly uninspiring results — and...

We’re innovators, problem solvers, and thought partners.

Collaborate with us to build intelligent government and utilities.