Author: CityBase

When it comes to payment technology, it’s important to build trust with your customers. The people you serve are trusting that you’ll process their payment securely and that the money they spend will be reflected against their bill immediately. Government and utility web payments provide...

The latest Innovation Spotlight webinar features The City and County of San Francisco and how they tackled payments. This conversion with Tajel Shah, Assistant Treasurer for the City and County of San Francisco, will cover their implementation of a unified payments facilitator, the issues driving...

CityBase experts, Gregory Bartlett (Solutions Engineer Lead) and Tiffany Kwak (Content Strategist) share their playbook of best practices to digitally transform the way your content impacts the constituents you serve. [video mp4="https://cdn2.hubspot.net/hubfs/3064896/June%2019%20Webinar%20Recording%20(Edited).mp4"] ...

The CityBase payment platform delivers reliable, intuitive payment applications exclusively for local government and utilities. Powered by CityBase Pay, the IVR (interactive voice response) solution is a highly configurable, interoperable system extending natively from the CityBase platform, allowing for unified reporting with all other supported...

If you’ve used an ATM or paid for parking at a roadside kiosk, you’re familiar with how kiosks can transform everyday transactions. Interactive kiosks – those backed with computer technology – have been around since the 1970s. In the 1990s, stores connected kiosks to phone lines to...

CityBase offers various digital services to government and utilities agencies including the ability to connect with residents and businesses, accept payments and more. Director of Engineering Mike Awine said the company feels innovation is based on input – from everyone. [button size='medium' style='' text='Read the Full Article'...

An effective smart city uses technology to make it easier for households and businesses to interact with their government. To meet this standard, a key variable is whether or not people use the technology that local government makes available. A panel at Smart Cities Connect...

Running a government agency involves making trade-offs to balance priorities. However, it’s possible to find win-win situations that can balance the needs of everyone. With electronic billing (e-billing), for example, an agency can improve customer service and protect the environment at the same time. Better...

Use CityBase Pay to provide and manage secure payments online and in-person. We deliver reliable, intuitive payment applications exclusively for local government and utilities—so you can deliver accessible payment options that work for everyone, inclusive of their needs and preferences. [button size='medium' style='' text='View the One...

Taking eCheck payments online (also known as ACH) has its advantages. It’s a lower cost for customers and merchants than credit card payments. But if you’re a merchant whose debt was just returned unpaid due to a bounced check, the headache has only just begun....

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